Terms of service
1. Overview
Welcome to Clear Creek Supply. These Terms of Service govern your access to and use of https://clearcreeksupply.shop, including purchases made through our online store.
Throughout these Terms, “we,” “us,” and “our” refer to Clear Creek Supply. “You” and “your” refer to the person visiting our website or purchasing our products.
By accessing our website or placing an order, you agree to these Terms of Service and any policies referenced here. Please read them carefully before using our website.
Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to offer products and services.
2. Eligibility and Website Use
By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law.
You agree to use our website for lawful purposes only. You must not:
- Use the website for fraudulent or unauthorized activities.
- Attempt to interfere with the website’s security or normal operation.
- Submit false, misleading, or unauthorized information.
- Copy, reproduce, or misuse website content in violation of applicable rights or laws.
We may restrict access to the website when reasonably necessary to protect our business, customers, or website security, subject to applicable law.
3. Product Information
We make reasonable efforts to display product descriptions, images, specifications, and other details as accurately as possible.
Product colors and appearance may vary depending on your screen, lighting, and device settings. Product dimensions, compatibility, included accessories, and other specifications should be reviewed carefully before ordering.
If you have questions about a product’s features, fit, compatibility, or package contents, please contact us before purchasing.
We do not guarantee that every product will be suitable for every vehicle or application. Customers should verify relevant product specifications and compatibility before installation or use.
4. Prices and Product Availability
Prices are displayed on our website in the currency shown at checkout. Product prices, descriptions, and availability may change from time to time.
We make reasonable efforts to keep product information and inventory details current. However, an item may become unavailable or a listing may contain an error.
If a material pricing, availability, or product-information error affects your order, we may contact you to explain the issue and discuss the available options. Where an order cannot be fulfilled, we will communicate the appropriate next steps, including a refund where applicable.
Any shipping charges, taxes, or other applicable charges will be displayed or explained during checkout as required by law.
5. Orders and Order Acceptance
When you place an order, you are submitting a purchase request. An order confirmation email acknowledges that we have received your order; it does not necessarily mean that the order has been fully accepted or shipped.
We reserve the right to review or decline an order where reasonably necessary, including in cases of suspected fraud, inaccurate information, product unavailability, or pricing errors, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange any applicable refund to the original payment method.
Please ensure that your shipping address, email address, phone number, and other order information are accurate before submitting your purchase.
6. Payments
Payment must be completed using an available payment method at checkout.
Payment transactions may be processed by third-party payment providers. Their terms and privacy policies may also apply to your transaction.
You confirm that you are authorized to use the payment method submitted with your order. We do not intentionally collect more payment information than is necessary for the operation of our store and the processing of transactions through our payment providers.
7. Shipping and Delivery
Orders are shipped according to the shipping options, delivery estimates, and conditions stated on our website or at checkout.
Delivery estimates are provided for guidance and are not guarantees unless expressly stated otherwise. Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address. If an order has not arrived within the stated delivery estimate, please contact us so we can review the shipment status.
For further information, please review our Shipping Policy.
8. Cancellations, Returns, and Refunds
Order cancellations, returns, and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.
Cancellation requests should be submitted within 24 hours of placing an order. Requests submitted after that period may need to be handled through the return process, depending on the order’s processing and shipping status.
Eligible returns may be requested within 30 days of delivery, subject to the conditions in our Return and Refund Policy. Approved refunds are processed according to that policy.
Nothing in these Terms removes consumer rights that cannot legally be excluded or limited.
9. Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment providers, shipping carriers, and other external websites.
We do not control every third-party service or website and are not responsible for its independent content, policies, or practices. Your use of third-party services may be subject to separate terms and privacy policies.
10. Intellectual Property
Website content, including text, graphics, logos, design elements, and other materials, may be protected by intellectual property laws.
You may use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.
Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.
11. Errors and Corrections
Occasionally, website content may contain typographical errors, inaccurate descriptions, incorrect prices, or outdated availability information.
We may correct errors and update product information when necessary. If an error materially affects an order you have placed, we will communicate with you and address the issue in accordance with applicable law.
12. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee uninterrupted or error-free website operation. Product-specific warranties, if any, are governed by the applicable product documentation or written warranty terms.
Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Clear Creek Supply will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms limits liability where doing so would be unlawful, including any liability that cannot legally be excluded or limited under applicable consumer protection laws.
Customers should follow product instructions, safety warnings, and vehicle manufacturer guidance when installing or using automotive accessories.
14. Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or violate these Terms in a way that causes unlawful harm to Clear Creek Supply or others.
Nothing in this section requires you to waive any rights or protections that cannot legally be waived.
15. Governing Law
These Terms are subject to applicable laws and regulations. Any determination of governing law or jurisdiction will be made in accordance with applicable legal requirements and any mandatory consumer protections.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
The updated version will be posted on this page with a revised effective date. Your continued use of the website after an update takes effect is subject to the revised Terms to the extent permitted by applicable law.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
Business Name: Clear Creek Supply
Website: https://clearcreeksupply.shop
Address: 2448 Colorado Blvd, Idaho Springs, CO 80452, United States
Email: support@clearcreeksupply.shop
Phone: +1 (303) 567-2693
Support Hours: Monday to Friday, 9:00 AM–5:00 PM
These Terms of Service should be read together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.